MostPDF Subscription Policy
Subscription
To subscribe to MostPDF, you must first register an account and complete the order process, including the Payment Information section.
If You Have Subscribed to a Plan
Your subscription will automatically renew each month unless you disable auto-renewal at least 24 hours before the end of your current subscription period. If you fail to disable auto-renewal in the "Billing" section of your account, charges for the next subscription period will apply at its commencement.
You can cancel your subscription via your account settings or by contacting our support team via email. Failure to disable auto-renewal before the next billing cycle does not qualify for a refund.
While your subscription is active, you can purchase additional services, with costs and terms varying based on the selected services. The prices listed already include applicable taxes.
All accounts are set up on a prepaid basis, and payment must be received before any billable product or service is provided or activated. You must maintain valid credit/debit card details to cover recurring subscription fees and other charges. Your subscription is based on access to MostPDF, not on the extent of usage.
After payment, you will receive a payment notification, and receipts are available upon request.
Methods of Payment
We accept payments via major debit/credit cards (Visa, MasterCard, American Express). Other methods, such as check or wire transfer, require explicit written approval at our discretion.
Payments are securely processed through Stripe, PayPal. We do not store payment details. For more information, refer to our Privacy Notice.
Refunds and Returns
You may be eligible for a refund if you are dissatisfied with MostPDF, but refunds are not guaranteed in all cases. Eligibility depends on factors such as the time elapsed since the transaction.
Refund Terms:
- You may request a refund within 14 calendar days of payment.
- If you used MostPDF during the trial period and did not disable auto-renewal, resulting in a charge for the full plan, you are not eligible for a refund.
- If you have used the service within the billing cycle, a refund will not be granted.
Refund Process:
If eligible, refund requests must be submitted to our customer service team. Refunds will be processed to the original payment method within 7 to 10 business days. For credit/debit card payments, please contact your bank for refund processing details.
Significant Local Currency Inflation or Exchange Rate Changes
If there is significant inflation or fluctuation in your local currency's exchange rate against the US Dollar, we reserve the right to adjust pricing.
Users will be notified via a pop-up message in their account. If you disagree with the new pricing, you may cancel your subscription via your account or by emailing support@mostpdf.co
Unsubscribe & Refund
Unsubscribe
You have the right to cancel your subscription at any time without meeting additional eligibility requirements.
How to Unsubscribe:
1. Visit the website where you made the purchase, click the top right corner, go to "Your Billing", and cancel your subscription.
2. Once canceled, you will not be charged further.
Refund (If Applicable)
You may be eligible for a refund if you are dissatisfied with MostPDF, but refunds are not guaranteed in all cases. Eligibility depends on factors such as the time elapsed since the transaction.
Refund Terms:
- You may request a refund within 14 calendar days of payment.
- If you used MostPDF during the trial period and did not disable auto-renewal, resulting in a charge for the full plan, you are not eligible for a refund.
- If you have used the service within the billing cycle, a refund will not be granted.
Refund Process:
If eligible, refund requests must be submitted to our customer service team. Refunds will be processed to the original payment method within 7 to 10 business days. For credit/debit card payments, please contact your bank for refund processing details.
Refund Terms:
A refund may be processed if the plan is canceled before the billing cycle ends and the service remains unused. If the service has been used, a refund will not be granted for that cycle.
Refund Guidelines:
- If you have not used the service and meet the refund terms, you can request a refund within 14 days of payment.
- The refund will be credited to the original payment method.
- For credit/debit card payments, refunds will be processed within 7 to 10 business days.
For any inquiries, contact our customer service team(Click Here).